Customer Services

Everything you need to know about your Albion Water account, commercial or domestic, can be found here.

You will be able to find information on:

• how to register your account
• paying your bill
• understanding your bill
• reading your meter
• moving home
• managing your account
• reporting a problem

We have included all those questions most frequently asked by our customers but if you can’t find the answer you are looking for, please get in touch with our Customer Services Team on 0845 604 2355 (9am-6pm Mon-Fri).

Take advantage of our online forms to keep your account details up to date with us.

To find out more about our customer service commitment, view our Customer Service Code of Practice Customer Service Code of Practice.