water services for sustainable communities
Customer Services
Report A Problem
Innovation
Environment
News
About Us
Register your account
Pay your bill
Understand your bill
Read your meter
Moving home
Change your account
Additional services
FAQs
Complaint
*
mandatory fields
*
Customer reference
example: ABCD12345
*
Name
*
First line of your address
*
Postcode
*
Daytime telephone
*
Evening telephone
*
Mobile telephone
*
Email
I would like to make a complaint about the following:
My most recent bill/statement
The service I have received from Albion Water
An incident (leak/flooding etc)
Other
*
Details:
Please give us full details of the complaint that you would like us to investigate, including dates etc. If there are relevant documents, please indicate below.
I have relevant documents and will send them
By email
By post
*
Preferred method of contact
Telephone
Email
Letter
Preferred contact time for calls
9am to 1pm
1pm to 6pm
Please note our Customer Service Team operates 9am-6pm Monday-Friday excluding Bank Holidays
