New customer service number

Customers can now reach Albion’s Customer Services Team by dialling our new national rate number 03300 242020, this replaces 0845 604 2355.

Customers will be charged no more than national rate to contact us on our new number and the call should be included in any bundles from your network provider (for both landlines and mobiles).

You can find more information about 03 numbers here http://consumers.ofcom.org.uk/phone/numbering/what-are-03-numbers/

0845 604 2355 will remain live until 31st December 2015.

Our Customer Services Team are available 08.30am-5.30pm Monday to Friday (excluding Bank Holidays).