General contact form

To contact us please use the form below or alternatively you can telephone or email us using the following details:

Customer Services telephone number: 03300 242020 (8.30am-5.30pm Mon-Fri - please see below for Christmas opening times)

For emergency issues please call our 24 hour line on 0800 917 5819. 

Email: or

Our opening times for the Christmas period are as follows:

Friday 22nd December                   8.30am-4.30pm

Saturday 23rd December               Closed

Sunday 24th December                  Closed

Monday 25th December                 Closed

Tuesday 26th December                 Closed

Wednesday 27th December           10am-4.30pm

Thursday 28th December               10am-4.30pm

Friday 29th December                    10am-4.30pm

Saturday 30th December                Closed

Sunday 31st December                   Closed

Monday 1st January                        Closed

Tuesday 2nd January                       Normal opening hours resume (8.30am-5.30pm Monday-Friday excluding bank holidays)