Coronavirus update

What we are doing to protect customers while delivering services as normal plus information about registering for Priority Services.

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My Albion

Pay my bill

We provide a range of payment options to suit your needs

Frequently Asked Questions

We’ve compiled a list of some of the questions that our Customer Services team are often asked, so you may find what you’re looking for here. If not, then please contact us directly.

View FAQs

Moving home

Are you moving home? Tell us so we can calculate your final bill

Moving home

Register account

New to Albion? Please provide us your details to register for an account

Register account

Submit a meter reading

You can provide us a meter reading to keep your account up to date

Submit reading