If your current charges are more than this, you may be entitled to pay the reduced charge. Once on the scheme, if your actual metered bill is lower than the reduced charge, we will only charge you the lower amount.
Please note: you do not qualify for the scheme if the high use of water in your household is because of things like:
watering a garden using something other than a watering can or sprinkler – for example a hose
refilling a pond or swimming pool with a capacity of more than 10,000 litres.