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Customer services: 03300 242020
Your water supply
We make sure your drinking water is always clean and safe. We regularly analyse samples – taking them at random supply points and customers’ taps across our regions.
The Drinking Water Inspectorate are the regulators for water quality, and they provide independent reassurance that water supplies in England and Wales are safe and drinking water quality is acceptable to consumers.
Some of our customers also receive a green water supply as well as a drinking water supply - this supplies WC's and can be used for garden irrigation. By recycling water in this way the overall quantity of drinking water consumed is reduced. For more information on this service please contact our Customer Services Team.