Part H

Allowances, assessment requests and incentive applications sets out the processes that the Wholesaler and the Retailer shall follow when the Retailer wishes to apply for an allowance or Volumetric Adjustment in respect of a Wholesale Charge (for example in respect of leaks or bursts), a Contribution Offer in respect of installing a meter at an Unmeasured or Assessed Service Component at a Supply Point, review of charges in respect of an Assessed Supply Point or for a Gap Site or Vacant Premises incentive payment.

This section (Allowances, assessment requests and incentive applications) also includes the processes by which the Wholesaler or the Retailer may make or apply for a change in the Tariff applied to any of its Non-Household Customer’s Service Components.

A full guide with step by step information can be found here

The forms should be completed by the retailer (you) and submitted to the Wholesaler (Albion Water). Once completed the form should be uploaded to the online portal using this form

Process H1

Application for an allowance and/or Volumetric Adjustment or Wholesaler notice of review and/or change of allowance

Form to be completed: H01

Process H2

Application for a Contribution Offer in respect of installing a meter at an Unmeasured or Assessed Service Component

Form to be completed: H02

Process H3

Review of charges at Unmeasured or Assessed Supply Points

Form to be completed: H03

Process H4

Wholesaler notice of change in Tariff applied to a Service Component

Form to be completed: NA

Process H5

Retailer application for change in Tariff applied to a Service Component

Form to be completed: H04

Process H6

Application for payment of Gap Site incentive payment

Form to be completed: H05

Process H7

Application for payment of Vacant Premises incentive payment

Form to be completed: H06