Part B

This section sets out the processes which the Wholesaler and the Retailer shall follow in relation to installation, accuracy testing, fault and repair, and change of meters owned by the Wholesaler, and Retailer requests for Meter Reads for Non-Market Meters in certain circumstances. 

This part B (Metering) also includes processes which the Wholesaler and the Retailer shall follow in relation to Private Meters which are not owned by the Wholesaler and which are necessary for the calculation of Primary Charges for Trade Effluent Services, or for Trade Effluent Services and Foul Sewerage Services and in relation to Cross Border Meters which are necessary for the calculation of Primary Charges for Sewerage Services.

A full guide with step by step information on the below can be found here

The required forms should be completed by the retailer (you) and submitted to the Wholesaler (Albion Water). Once completed the relevant documentation should be uploaded to the online portal using this form.

Process B1

Installation of a meter performed by the Wholesaler

Form to be completed: B01 

Process B2

 Installation of a meter performed by an Accredited Entity

Form to be completed: B02

Process B3

Meter accuracy test performed by the Wholesaler

Form to be completed: B01

Process B4

Meter accuracy test performed by an Accredited Entity

Form to be completed: B02

Process B5

Repair or replacement of a faulty meter performed by the Wholesaler

Form to be completed: B01

Process B6

Repair or replacement of a faulty meter performed by an Accredited Entity

Form to be completed: B02

Process B7

Retailer requested change to size, model or location of meter performed by the Wholesaler (other than a replacement following a fault)

Form to be completed: B01

Process B8

Retailer requested change to size or location of meter performed by an Accredited Entity (other than a replacement following a fault)

Form to be completed: B02

Process B9

Retailer requested change of model of meter performed by an Accredited Entity (other than a replacement following a fault)

Form to be completed: B02

Process B10

 Wholesaler requested installation of a meter or change to the size, model or location of meter performed by the Wholesaler (other than a replacement following a fault)

Process B11

Retailer request for Wholesaler to carry out a Meter Read for a NonMarket Meter relating to a Transfer or allocation of a Supply Point

Form to be completed: B03

Process B12

Installing Private Meters necessary for calculation of Primary Charges for Trade Effluent Services, or Trade Effluent Services and Foul Sewerage Services

Process B13

Testing, repairing and replacing Private Meters necessary for calculation of Primary Charges for Trade Effluent Services, or Trade Effluent Services and Foul Sewerage Services

Form to be completed: B01

Process B14

Exchanging Private Meters necessary for calculation of Primary Charges for Trade Effluent Services, or Trade Effluent Services and Foul Sewerage Services

Process B15

 Installing Cross Border Meters necessary for the calculation of Primary Charges for Sewerage Services

Process B16

Testing, repairing and replacing Cross Border Meters necessary for the calculation of Primary Charges for Sewerage Services

Form to be completed: B01

Process B17

Exchanging Cross Border Meters necessary for the calculation of Primary Charges for Sewerage Services