Part C

Confirmation and verification of supply arrangements sets out the processes to be followed by the Retailer and the Wholesaler in the following circumstances:

Process C1

Verification of meter details or meter supply arrangements

Applies when there is a requirement for the Wholesaler to verify meter details and meter records or meter supply arrangements;

Form to be completed: CO1 

Processes C2

Gap Sites identified by the Wholesaler

Apply where a Gap Site is to be Registered with the Market Operator, either following investigations initiated by the Wholesaler or by the Retailer;

Form to be completed: NA

Process C3

Application in respect of Gap Sites proposed by the Retailer

Apply where a Gap Site is to be Registered with the Market Operator, either following investigations initiated by the Wholesaler or by the Retailer;

Form to be completed: CO2

Process C4

Missing Service Components identified by the Wholesaler or the Retailer

Applies where the Wholesaler or Retailer considers that a Service Component is provided to an Eligible Premises but is not Registered;

Form to be completed: CO2

Processes C5

Deregistration of a Supply Point (including as a result of an error in Registration or a change of circumstance) or removal of Service Components at the request of the Wholesaler

Apply where either the Wholesaler or Retailer consider that a Supply Point should be Deregistered (with no corresponding physical Disconnection) or that a Service Component should be removed

Form to be completed: NA

Process C6

Application in respect of Deregistration of a Supply Point (including as a result of an incorrect or erroneous Registration) or a change of circumstance) or removal of Service Component at the request of the Retailer

Apply where either the Wholesaler or Retailer consider that a Supply Point should be Deregistered (with no corresponding physical Disconnection) or that a Service Component should be removed

Form to be completed: CO3 

Process C7

Retailer requested amendment to VOA BA Reference or UPRN at the Supply Point

Sets out the process to be followed when the Retailer requests an amendment to the VOA BA Reference or the UPRN at a Supply Point.

Form to be completed: CO4

The required forms should be completed by the retailer (you) and submitted to the Wholesaler (Albion Water). Once completed the relevant documentation should be uploaded to the online portal using this form.

A full guide with step by step information can be found here