Report a problem

If you have a problem to report, please complete the form below. If your problem is urgent, please call our 24 hour emergency number 0800 917 5819.

The ‘FAQs’ link in the pink box on the right can offer some general information on every day problems. If you would prefer to speak to someone about your problem please contact our Customer Service Team (8.30am-5.30pm Mon-Fri). 

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