Contact us

Need to get in contact?

For emergency issues please call 0800 917 5819 (24 hours). 

To contact us please use the form below. Alternatively you can telephone or email us: 

Email: customerservices@albionwater.co.uk

Telephone: 03300 242020 (8.30am-5.30pm Monday-Friday excluding bank holidays).

2019 Christmas and New Year opening hours:

23 December – normal opening hours (above) 
24 December – 8.30am - 4.30pm 
25 December – CLOSED 
26 December – CLOSED 
27 December – 10am - 4.30pm 
30 December – 10am - 4.30pm 
31 December – 10am - 4.30pm 
1 January – CLOSED 
2 January – normal opening hours (above) 

For more information on general enquiries please see our FAQ section.

Head office:

Harpenden Hall
Southdown Road
Harpenden
Herts
AL5 1TE