Document library

Please find below links to some useful documentation;

Charges and tariffs

2022-23 

Scheme of Charges Statement of Board Assurance 2022-23 – Appendix B
Castle Hill Household Scheme of Charges 2022-2023
Knowle Household Scheme of Charges 2022-2023
Oaklands Hamlet Household Scheme of Charges 2022-2023
Rissington Household Scheme of Charges 2022-2023

2021-22

Statement of Board Assurance Tariffs 2021-2022
Castle Hill Household Scheme of Charges 2021-2022
Knowle Household Scheme of Charges 2021-2022
Oaklands Hamlet Household Scheme of Charges 2021 2022
Rissington Household Scheme of Charges 2021-2022

2020-21

Oaklands Hamlet Household Scheme of Charges 2020 2021
Rissington Household Scheme of Charges 2020-2021
Knowle Household Scheme of Charges 2020-2021
Castle Hill Household Scheme of Charges 2020-2021
Scheme of Charges Statement of Board Assurance 2020-2021

2019-20

Non-Household Scheme of Charges – Knowle 2019
Non-Household Scheme of Charges – Rissington 2019
Knowle Household Scheme of Charges 2019-2020
Oaklands Hamlet Household Scheme of Charges 2019 2020
Rissington Household Scheme of Charges 2019-2020
Statement of Board Assurance 2019 20

2018

Wholesale Tariff 2018
Wholesale Tariff statement of Board Assurance 2018
Household Scheme of Charges – Oaklands Hamlet 2018
Household Scheme of Charges – Knowle 2018
Household Scheme of Charges – Rissington 2018
Non-Household Scheme of Charges – Oaklands Hamlet 2018
Non-Household Scheme of Charges – Knowle 2018
Non-Household Scheme of Charges – Rissington 2018

2017

Schemes of Charges statement of Board Assurance 2017
Household Scheme of Charges – Oaklands Hamlet 2017
Household Scheme of Charges – Knowle 2017
Household Scheme of Charges – Rissington 2017

Plans and policies

Code of Practice
Complaints Procedure
Environmental Policy
Pipelaying Code
Quality Policy
Risk & Compliance Statement 2017
Statement of Response and Final Water Resources Management Plan
WRMP 2019 tables – Upper Rissington
WRMP 2019 tables – Five Oaks
Albion Water Drought Plan for Consultation – April 2021
Albion Water Final Drought Plan – April 2022

Accounts and performance

Annual Accounts – 2014 
Annual Accounts – 2015
Key Performance Indicators 2017
Albion Water – March 2015
Albion Water – March 2017
Small Company Return March 2018
Small Company Return March 2020
Annual Customer Review 2020-21
Small Company Return 2021-22
Annual Performance and Customer Report 2021-22

Customer documents

Special Assistance Fund
WaterSure – Oaklands Hamlet
WaterSure – Knowle
WaterSure – Rissington
WaterSure – Castle Hill
Fire sprinkler policy