New customer service number
Customers can now reach Albion’s Customer Services Team by dialling our new national rate number 03300 242020, this replaces 0845 604 2355. Customers will be...
Albion Water is delighted to announce ISO 9001 certification
Albion Water is delighted to announce that it has achieved ISO 9001 Quality Management Certification. The ISO 9001:2008 standard sets out the criteria for a...
Water redress scheme
Water Redress Scheme (WATRS) to launch on the 1st April 2015. WATRS is a voluntary alternative dispute resolution scheme to help address the very small...